What To Do With That Old PC Collecting Dust

February 13th, 2011 by Jon Hoskins

Have an old PC sitting around collecting dust and don’t know what to do with it?  You’re not alone.

The main reason most people procrastinate on this, beside not knowing where to take them, is fear of someone getting their hands on their personal data.  As a lot of you know, whether your operating system doesn’t boot, your motherboard is fried, or you video card is bad, the data on your hard drive is still very much in tact.  That can be a pretty vast amount of personal data that is really anyone’s for the taking once you get rid of it.

The simplest way to deal with that, really, is to pull the hard drive out before you get rid of it.  Now, I now what your thinking: “Easy for the computer repair guy to say!”.  But it’s really not that hard.  On a desktop PC, you (generally) just remove two thumbscrews from the back of the PC. From there you’re going to look for a something that looks like what is pictured below and to the right.  Then, unplug both cables going to it, and remove it.  Removing it can be as simple and pinching two clips and sliding out (most Dells), or removing a few screws that are attaching it.

On a laptop, it’s even easier.  You just need a small Philips head screwdriver.  Look for a little icon that looks like a small cylinder on the bottom of the laptop, remove the cover closest to that little icon, and you’re only a couple of screws away from peace of mind.

Now, what do you do with your recently anonymized computer?  Goodwill is always a good resource.  Not to mention it’s a write-off!  Other options are Craigslist, Freecycle, or a good old fashion garage sale.

Tips To Dealing With Malware

August 5th, 2010 by Jon Hoskins

Getting infected with malware can be a pretty scary experience.  Especially when it’s what they call Rogue Security Software.  Rather than just incessant pop-ups and loss of privacy, these programs actually run a fairly convincing fake anti-virus program on your computer, ushering you to purchase their bogus anti-virus software.  Okay, “ushering” wasn’t quite strong enough–they try to downright manhandle you into forking over your credit card information.

Malware Infected System

I’ve removed a ton of these malware programs from client’s PCs and have yet to hear of one actually forking over the ransom money, but it does happen.

The first dead give away is the horrible grammar used in their warnings… “vulnerables”?  Then, there’s the fact that all of them have similar names:  “Internet Security”, “Windows Police Pro”, “Antivirus XP”, and so on.  A lot of the time including the current year in the name.  If the warning doesn’t look familiar (i.e., doesn’t resemble your antivirus program), then you know you’re infected.

How to avoid getting infected by malicious software:

Knowledge is key here.  I’ve seen clients with Norton 360, and others with freeware like AVG Free both get infected with malware.  They can get through the best of them.

One way of getting infected is by clicking on a fake antivirus security warning that comes through your web browser.

Fake Spyware Notice

They can be pretty tricky.  In some cases, even if  you click “No”, you’re still installing the malware.  They will even block you from using the “Back” button, attempting to force you into clicking.  If you feel trapped, just go to the Start menu and restart the machine.

Another way they can come in, is through social networking sites like Facebook and Myspace.  Be sure to only allow apps that you trust.

What to do if it’s too late and you’re already infected:

Your first line of defense should be Malwarebytes.  Some malware will block you from running programs like Malwarebytes.  If that’s the case, try rebooting into Safe Mode, then running the program.

If that doesn’t do the trick, I recommend contacting your nearest computer repair shop.

How To Speed Up a Slow Computer

May 12th, 2010 by Jon Hoskins

Here are some tips to speed up a slow PC.

#1:  Remove Start-up Programs

This can be a life-saver on an older machine that has a lot of programs installed, and doesn’t have a lot of RAM (or memory).

First, go to ‘Start’ and click ‘Run’.  Then, type ‘msconfig’ in the box and hit the Enter key (Vista/7 users, just type ‘msconfig’ into the search bar in the Start Menu).  Navigate to the ‘Startup’ tab.

Removing startup applications with MSCONFIG

Every application in that list that has a check mark next to it is set to be started with Windows starts.  The idea behind this is that when you go to run Quicktime, for example, it will start slightly faster as it’s already sort of  “pre-fetched” for you.  Good idea on paper but in practice, it can really slow down a PC over time.  The main rule to keep in mind here is:  if you don’t know what it is, don’t remove it.  Beyond that (and of course, leave your anti-virus in there) you can really go to town with this.  I usually keep mine pretty clear, but since I’ve got a newer machine with 8gb of RAM, I’m not as strict about it.

#2:  Run CCleaner

CCleaner is a great, free application that basically cleans all the old junk from your PC (temp files, cookies, recycle bin, etc.).  I ran it for a client the other day who had a 20gb hard drive that was about 200mb from being completely full.  CCleaner removed 7gb of old junk!

The one thing to keep in mind is what browser data it’s going to delete.  Go to the Internet Explorer (or Mozilla for Firefox users) and customize that section a bit.  Uncheck them all except ‘Temporary Internet Files’.  That will remove larger files like cached images, but will leave your pre-filled passwords, cookies, recently typed URLs, etc.  I find it annoying when those get cleared out.

Removing junk files from PC with CCleaner

#3:  Run MalwareBytes – Anti-malware

Whether you have the dreaded “Windows Police Pro” malware (or sometimes called “Randsomware”), or you just want to clean out any spyware lurking on your PC, Malwarebytes does an excellent job.  Operation is pretty straightforward.  Just run the application, select ‘Perform a QuickScan’, let it do it’s thing, and when the results come back push the ‘Remove Selected’ button and that’s it!

Malwarebytes

Unknown Device Tool

April 30th, 2010 by Jon Hoskins

This is a great tool for those times that, for whatever reason, Windows can’t produce a hardware ID in the Details tab of your hardware’s properties.  Most of the time, when you’re trying to find a driver for an unknown device, you simply find the device in your Device Manager, right-click and select Properties:

At which point you could go to Devid.info (a great site BTW) and punch in the DEV/VEN IDs. Devid.info will then produce a list of matching drivers with links directly to them… normally from the manufacturer’s website. If that site doesn’t come back with any results, you can also try PCIDatabse.com

But in rare cases, Windows isn’t able to produce that hardware ID and you’re left scratching your head. That’s where Unknown Device Tool comes in:

I didn’t have any unknown devices to screenshot as an example, but if I did it would show an entry followed by (UNKNOWN DEVICE). You would then drill down and viola, there are your DEV/VEN IDs.

Frys Ads

August 17th, 2009 by Jon Hoskins

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This is a great site. They scan all the print ads that fry’s puts out every week and index them on this site. Some of them are for certain areas only, and some require a mail-in rebate. But, for the most part they are just excellent coupons for all kinds of electronic goodies.

Spybot – Search and Destroy

August 16th, 2009 by Jon Hoskins
Spybot - Search and Destroy

Spybot - Search and Destroy

Spybot has been in the anti-spyware game for quite a while.  It does a great job of getting rid of all that nasty spyware, and it also helps keep it from coming back.  And, best of all it’s free.

Hello world!

August 15th, 2009 by Jon Hoskins

toast

Welcome to the Computer Repair of Austin blog!  This site is intended to share good tech tips, deals on gear, reviews and everthing in between.